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TERMS AND CONDITIONS

LEGAL WARNING

SIGNATURE ORGANIC SPA
Name: Santiago Bolivar Caceres
Tax Identification Number: CIF 46590341-T
Residence: C/ Paris, 174. 1-3
Contact email: For any question, the user can contact Signature Organic Spa through the email address info@signaturespa.es

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TERMS AND CONDITIONS
EARLY BOOKING
We recommend that you reserve your anticipation treatment to ensure the preferred time and service.

CANCELLATION POLICY

To avoid a charge of 50% of the service, please make the cancellation 24 hours before the scheduled appointment. Cancellations or absences of attendance less than 12 hours from the scheduled appointment will mean 100% of the charge.

A credit card will be required at the time of booking.

ARRIVAL SPA

We recommend arriving 30 minutes before the appointment to have enough time to relax and enjoy the hotel pool and facilities before treatment. If you prefer a quick getaway we suggest ARRIVING 15 minutes before the appointment, which will give you time for a shower and a changing of the bathroom. The delays will not mean an extension of the scheduled treatments.

AGE REQUIRED

The minimum age required for access to the spa is 16 years.

HEALTHY CONDITIONS

Inform the team of possible health conditions, allergies or injuries that could affect the service when you make your spa reservation.

LOSS OR DAMAGE

The Spa will not be responsible for possible loss or damage of personal items. We recommend that you keep your valuables in the safe of the room during your visit. To protect your clothes we also recommend the use of the supplied bathrobe.

ACCIDENTS OR DAMAGE

The spa is not responsible for possible accidents or damages that may be suffered by a client or guest during the use of the facilities.

SPA SHOP

To continue your spa experience at home, visit our spa shop where you will find all our best sellers.

RETURNS AND CHANGES

Sale products that are not open may be changed for a period of 30 days by submitting an original purchase ticket. There will be no refunds of cash or credit card.

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